Our privacy policy explains the manner in which we collect, store, use, and protect your personal information, and it is necessary for you to read this privacy policy.
By “personal information,” we mean data that can be linked to a specific individual and can be used to identify the person. We do not think that anonymised data amounts to personal information since it cannot be used for identifying a specific individual. We gather personal data from you when you access MyToy Qatar or its associated websites and services (the “Site”) (including, without limitation, when you purchase items or when you call or email our customer support team). By giving us your personal information, you specifically agree to us processing your personal information in line with the provisions of our privacy policy.
We can modify our privacy policy at any time by posting a new version on the Site. The new version will be effective immediately upon posting and, after such posting, your use of the Site will constitute your explicit agreement to us continuing to process your personal information in accordance with the provisions of our new privacy policy. We would urge you to visit the Site from time to time to see if there are any changes made to our privacy policy.
Our privacy policy deals with the following subjects
- Our gathering of your personal information
- Our use of your personal information
- Accessing, reviewing, and modifying your personal information
- Third-party web site links
- Cookies
- No spam or spoof e-mail
- Protecting your personal information
- How you can ask questions about privacy
1. Our gathering of your personal information
As a part of your registration on the Site, you will be requested to submit certain personal information, e.g., name, shipping address, email address, and/or telephone number and other comparable information, and some extra information relating to you, e.g., date of birth or other identifying information. Also, for us to authenticate your identity, we can require you to provide us with valid evidence of identification (e.g., as a copy of your passport, resident’s permit or visa, national ID card, and/or driver’s license).
We will also have to gather some financial information from you, like your credit card and/or bank account number. You will be required to enter this financial data into the “My Account” part of the Site. We utilize this financial data for billing and to fulfill your orders. After registering on the Site, you should not enter any personal information (including any financial details) anywhere on the Site except on the My Account part of the Site. Limiting the posting of your personal information to the My Account section of the Site shields you against potential fraud or identity theft. Your posting of any personal information elsewhere on the Site other than on the My Account section of the Site could result in your suspension of use of the Site.
We will gather transactional data based on what you do on the Site (for example, purchasing); we use this transactional data solely in connection with the transactions you make on the Site and for no other purpose.
Please be aware that we can use your Internet Protocol (IP) address (which is a specific number allocated to your computer server or your Internet Service Provider (ISP)) to monitor user patterns and enhance the management of the Site. We might also collect data about your computer (such as browser type) and browsing information (such as which pages you access on the Site) along with the times at which you access the Site. We might also collect data from or about you in other methods not described here. For instance, we might record information about your contact with our customer support service or record results when you answer a survey. We might also gather feedback ratings and other comments about your use of the Site. Where we collect personal information for statistical purposes, that aggregated personal information shall be anonymized.
2. Our use of your personal information
We use your personal information only to give you services and customer support; to gauge and enhance our services to you; to thwart illegal acts and enforce our user agreement with you (“User Agreement”); diagnose problems; collect fees; send you promotional e-mails and check information you provide us with third parties. For instance, we might pass on some of the personal details you provide us with to banks or credit card authorization, processing, and verification services or to third parties for the purpose of fraud checking.
Although we do our best to maintain your privacy, we are sometimes required to disclose your personal information to law enforcement agencies, governmental agencies, or other third parties when so required by court order or similar legal process; where required to disclose your personal information to comply with the law; when cooperating with a current law enforcement inquiry or where we have a good faith belief that our disclosure of your personal information is necessary to avoid physical harm or financial loss, to report suspected illegal activity, or to investigate a potential violation of our User Agreement.
In the case of sale of MyToy Qatar, any of its subsidiaries and affiliates or any related business assets, your personal information will be disclosed to any prospective buyer for the purposes of continued provision of the Site or otherwise in respect of any such sale. We can share your personal details with our other group companies in order to offer joint services and contents to you, for assisting in the detection of illegal behavior and/or the infringement of our policies. This contact information will be the personal data that you provided to us on joining and, as such, should always be updated.
Also, data pertaining to products you are purchasing will be shown on the Site. It may include your user ID details, ratings for feedback, and comments associated with their usage of the Site. Otherwise, we will only share your personal data with a third party at your explicit consent.
We do not sell or rent any of your personal information to third parties in the ordinary course of business and will only disclose your personal information to third parties in accordance with this privacy statement.
By registering on the Site, you provide us your express consent to receive marketing emails concerning our services and emails about changes to, and new features on, the Site. If, at any point in time, you choose that you do not want to receive any such email, you may opt out of receiving any such email. Further, we also make use of comments provided by you regarding the Site for promotional purposes and by providing such comments you explicitly agree to us using such comments for promotional purposes.
3. Viewing, inspecting, and modifying your personal information
You may view and check your personal information on the My Account section of the Site. If you change any of your personal information or your personal information is inaccurately displayed on the Site, you should update or amend your personal information (as appropriate) by accessing the My Account section of the Site immediately or, alternatively, by contacting our customer support service.
Please be aware that we will hold your personal data throughout and after the cessation of your access to the Site as necessary to comply with legislation, for technical fault-fixing purposes, to stop fraud, to help with any legal investigation, and to take any other action otherwise authorized by law.
4. Third-party website links
The Site may link to other websites. Be aware that we have no control over the privacy practices of these other websites. We recommend that when you leave the Site you read the privacy statement of each and every website you visit if you decide to provide personal information to that website. Our privacy policy is only applicable to your personal information that we collect on our Site.
5. Cookies
Similar to most sites, the Site employs ‘cookie’ technology (small computer files stored on your computer’s hard drive). When you visit specific website pages on the Site, the cookie assigns a unique, random number to your browser. The cookies utilized by us don’t disclose any personal data about you. Cookies assist us in improving your Site experience and assist us also in understanding which areas of the Site are most visited. You are free at any time to reject our cookies, if your browser allows this, although such rejection may hinder your use of the Site.
6. No spam or spoof emails
We have no tolerance for spam. If you experience Site related spam or spoof emails, please send the email to . You may not use our communication tools to transmit spam or otherwise transmit content that would constitute a violation of our User Agreement. We scan messages automatically and may also manually filter messages to search for spam, viruses, phishing attacks, and other malicious activity or illegal or forbidden content.
7. Maintaining your personal information
We make every effort to protect all of your personal information from unauthorized use, access, or disclosure. Your personal information is encrypted. However, the Internet is not a secure medium and we cannot ensure the privacy of your personal information. You will be required to input your username and password whenever you wish to log on to your account or conduct transactions on the Site. Select your password with careful thought using distinct numbers, letters, and symbols. Do not give out your username and password to anyone. If you suspect that your password or username has been hacked, please report it to our customer support team immediately and make sure to update your password by logging into the My Account section of the Site.